Bilingual Intake Specialist

JOB DUCK IS HIRING A BILINGUAL INTAKE SPECIALIST For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years! Role Overview Job Duck is seeking a compassionate and detail-oriented Bilingual Intake Specialist to serve as an essential connection between community members and qualified attorneys. In this role, you will conduct high volume phone and web based intake, evaluate legal service needs, coordinate referrals, and guide clients through the consultation process using clear and reassuring language. You will make a meaningful daily impact by helping individuals understand their options while ensuring accurate records, timely follow-up, and a professional client experience. The ideal candidate communicates fluently in English and Spanish, remains composed when assisting people facing stressful situations, and exercises sound judgment without providing legal advice. This opportunity is well suited for someone who values public service, enjoys collaborative work, and is motivated to improve access to justice. Schedule: Monday through Friday, 8:00 AM - 5:00 PM [PST][PDT] (United States of America) Yo