Construction Administrative Assistant

Administrative Assistant (Construction Services) Schedule: Full-Time (40 Hours/Week, within a 7:00 AM–5:00 PM US Eastern Time coverage window) Location: Colombia (Remote) Compensation: $7/hr ($1,120 monthly) Company Overview Our client is a construction subcontractor serving the South Florida market, providing termite soil treatments, concrete washout hauling and recycling, plumbing contracting services, and structural steel. The company works primarily with construction-company customers across Florida, where service requests are frequently same-day or next-day. This role is the front line for customer communication and the administrative support behind it. Position Overview The Administrative Assistant will handle inbound customer calls and emails while supporting the team with clerical and administrative work. The role combines customer service and administration in a single seat, responding to construction customers requesting service, scheduling, invoices, certificates, and related information. The ideal candidate is professional and clear on the phone, moves with urgency on time-sensitive requests, and uses AI tools effectively to work faster without sacrificing accuracy. Key Responsibilities Handle frequent inbound calls from construction-company customers requesting service, scheduling, invoices, certificates, and other service-related information Manage short, high-volume calls efficiently, often 30 seconds to a minute, recognizing familiar callers and the type of re