Digital Process Engineer (Python and Integration Developer)

div-link="oferta"> Descripción de la oferta A convenir Contrato a término indefinido Tiempo Completo Presencial y remoto Americas Digital Center (ADC) is one of Holcims three global hubs driving digital transformation. As a strategic ally within our Global IT organization, our team of 400+ professionals enables global operations through expertise in Data Analytics, Cloud Computing, and Global Vendor Management. We are part of Holcim, the world leader in sustainable building solutions. Together with 45,000 colleagues worldwide, we are on a mission to decarbonize construction and improve living standards through innovation. As a certified Top Employer, we offer an exceptional environment where visionary talent thrives. We look for disruptive thinkers ready to embrace new challenges and shape the future of technology in a culture of continuous growth. ROLE DESCRIPTION As an ITSM Digital Process Engineer, you will be responsible for driving process engineering, massive workflow automation, and data analytics across our ITSM ecosystems in the Americas. You will design, build, and maintain automation rules (Jira/ServiceNow), cloud data pipelines (ETL/BigQuery), and executive dashboards (Looker Studio/Qlik Sense) to optimize IT service quality, ensure compliance, and empower data-driven decision-making across all levels of the organization. RESPONSIBILITIES Workflow & Process Automation: Identify, design, and maintain automated rules in Jira Service Management and ServiceNow to opti