Ingeniero DevOps

DevOps / Platform Engineer, MSP Portal Level: Senior (1 position, Phase 1) and Mid (1 position, Phase 2) Location: Colombia (Medellín), UTC-5. Reports to: Engineering Manager, MSP Portal About the team Mimecast is an email and collaboration security company. This new Colombia-based team will own Mimecast’s MSP partner portal, the platform Managed Service Provider partners use for quoting, contracts, billing and provisioning, along with its roadmap. This team will take it over, run it in production and shape what comes next. The stack is a React microfrontend shell in an NX monorepo, a TypeScript/Node backend-for-frontend (BFF) over microservices, AWS EKS hosting, Keycloak and Mimecast Universal Login for identity, and integrations with Salesforce Revenue Cloud Advanced, Boomi, NetSuite, ZoneBilling, Snowflake and Avalara. You will work daily with colleagues in the US and Europe. What you’ll do Run and improve the portal’s hosting on AWS EKS using Helm, across Dev, QA, Staging and Prod. Manage AWS networking and edge services: ALB ingress, ACM certificates, Route 53 DNS, ECR and NGINX. Own CI/CD pipelines (including NX Cloud-based builds) and infrastructure as code for repeatable, auditable environments. Operate Keycloak in production (upgrades, configuration, realms/clients, availability) and support the Keycloak-to-Universal Login migration. Build observability: logging, metrics, tracing, dashboards and alerting with clear SLOs. Lead incident response, on-call practices, bac