Site Reliability Engineering (SRE)

Site Reliability EngineerPurpose of the Role As a Site Reliability Engineer, you will help improve the stability, reliability, performance, and operational readiness of business-critical digital solutions. This is not a traditional application support or service management position. You will combine software development, cloud infrastructure, DevOps, integration, and observability practices to identify recurring issues, improve existing solutions, automate operational processes, and prevent incidents before they affect users. You will work with complex, high-load, and highly integrated front-end and back-end systems in a global technology environment. Key Responsibilities Position located in Bogota, Hybrid Role (3 days onsite). Reliability and Software Engineering Develop and improve software solutions that increase system stability, reliability, and performance. Troubleshoot complex technical issues across applications, integrations, infrastructure, and cloud environments. Identify recurring operational problems and implement sustainable technical solutions rather than temporary fixes. Refactor and enhance existing code, scripts, services, and automation. Contribute to the technical design and continuous improvement of highly integrated digital solutions. Cloud and DevOps Support and improve cloud-based solutions running in AWS environments. Work with CI/CD pipelines to automate software build, testing, release, and deployment activities. Support containerized applications a