Software Engineer

Title: Software Engineer Location:  LATAM remote Duration: 12+ month contract Compensation: Competitive, based on experience Work Requirements : Citizen of the country of employment or authorized to work in that country. Software Engineer Overview: Software Engineer ServiceNow, Slack, and adjacent technologies Job Responsibilities & Expectations: The team member will support platform and test development within an Agile pod, contributing to SAFe Program Increments and delivering Epics, Features, and Stories. Responsibilities include collaborating with pod members, refining user stories and acceptance criteria, and supporting smooth transitions for ongoing maintenance and future enhancements. This role helps improve eAiciency and scalability across the ServiceNow ecosystem, which supports tens of thousands of users and integrates with more than 100 systems. While ServiceNow is the primary focus, the team member will also assist with adjacent platforms including Slack, Tivoli (IBM Workload Scheduler), and Twilio. Work may include supporting integrations, basic customizations, and platform behaviors. The role requires delivering reliable, maintainable solutions aligned with enterprise standards across all supported technologies. Core Responsibilities: Configure and customize the ServiceNow platform, including Client Scripts, UI policies, UI Actions, Script Includes, business rules, workflows, reporting, and data imports. Develop and maintain ServiceNow applications and modu