Web Support Engineer

Hey, are you looking for a new job? Or are you just a little bit curious? Cool, we might be the right place for you! Are we a match? May we introduce ourselves? We’re the Sensory-Minds team! We develop the ultimate experience for users of our digital products and for our customers. And also for us. We take this extremely seriously! We create an environment for our "Sensories" that leaves plenty of room for ideas and self-development. How you work is part of the experience too - fully remote, your home base in Colombia. What will your job be? Take ownership of client support requests, troubleshoot technical issues, and find effective solutions to keep our web applications running smoothly. Develop, maintain, and improve performant, reusable, and scalable code for web applications deployed around the world. Work across the web development lifecycle, from understanding requirements and resolving issues to implementing and deploying improvements. Collaborate with clients, developers, and designers to solve challenges, share knowledge, and deliver the best possible solutions. Take responsibility for your tasks, manage priorities effectively, and continuously look for ways to improve our products and processes. Bring curiosity and a willingness to experiment with AI, new technologies, and modern development tools. Technology Stack Backend: PayloadCMS, Next.js, TypeScript, gRPC, MongoDB, Redis, Docker, Kubernetes, Git Frontend: React, Next.js, TypeScript, Tailwind CSS, ShadCN, tRPC